Rifstar Support

We're here to help.

Primary option

Rifstar ID Support

Submit and track requests at our support portal. Most requests are handled within a few hours, with a guaranteed response within 48 hours.

  • Prioritized by severity and impact
  • Secure, authenticated communication
Open Support Portal
Fallback option - Available now

Email Support

As our current infrastructure is in development, only email support is available at the moment.

  • The only available method right now
  • Answer on best effort basis

Legal Disputes

If a dispute cannot be resolved internally between the parties, it can be resolved in the courts of the Republic of Estonia according to Estonian law. We operate according to Estonian law and European Union regulations. As our infrastructure is work in-progress, so as our rules, policies and other legal texts.